RETURNS/EXCHANGES/CANCELATION OF ORDERS
An exchange or credit may be available in certain circumstances. Customers must contact us within at least 5 days of receipt of the product in order to qualify for a refund or exchange.
All return requests must include the original product in unopened and untampered condition in order to qualify for a refund. All of our products are packaged in heat sealed zip-lock bags. These seals cannot be broken in order for a product to qualify for refund. Bewitched Botanical has the right to refuse product refunds on questionable returns and does not offer refunds on opened products. In order to qualify for an exchange or credit, we require the return of the original product, with a tracking number. Exchanges will not be completed until we receive the original merchandise. We do reserve the right to refuse returns, as well as deny an exchange or credit upon inspection of any returned merchandise. Bewitched Botanical does NOT assume the responsibility of return shipping costs on any merchandise.
Cancelation Of Order- A customer may cancel the order anytime within the time frame of time the order was made and when the order goes out for shipping. At the point that the product has already shipped, it is the customers responsiblity to ship the unopened product back for refund.
All orders must be paid for within 24hrs or it will be cancelled.
